Eclipse Tech – Chapman University Case Study

By July 7, 2020 February 1st, 2021 No Comments


In the Spring of 2020 the COVID-19 pandemic shut down University campuses across the world. In order to protect the safety and well-being of students, this required Chapman University’s Dodge College of Film and Media Arts to close all labs and classrooms for in person use. The college had to immediately transition to an online instructional model using remote solutions. Eclipse Tech was able to immediately provide a tailored solution that addressed the college’s specific needs.

Dodge College of Film and Media Arts Computer Lab © 2020


Chapman University is a private University ranked in the top 15% of American colleges and Universities. They were named 1 of 3 “Most Innovative” universities in the West by U.S. News & World Report. The University boasts a world class facility with teachers and faculty dedicated to providing students a unique and personalized education, and challenges students to be creative minded and forward thinking. 

When the COVID-19 pandemic hit, causing the university to close all labs and classrooms for in person use, Dodge College faced a number of challenges. Not only were students unable to access software and computers normally available to them, but some students also found that their personal computers were not powerful enough to handle the requirements for things like 3D animation and VFX software. 

Administrators at Dodge College found that they needed to act fast to find a  remote solution that not only met the needs of their students, but also offered 24/7 access to the same state-of-the-art technology offered on campus. In addition to addressing student needs, the college was also concerned about issues regarding cost, compliance and technical support.

Chapman University had already been looking at cloud computing technologies as a 5 year plan for what they hoped would minimize the on premise computer hardware costs and burdensome software management tasks. However, with new precautions being taken due to COVID-19, the University felt it needed to convert to a remote learning platform more quickly than anticipated. Eclipse Tech’s ability to quickly transition to online learning, and provide customizable workstations for students and instructors made them an optimal choice.


Eclipse Tech was able to provide multiple options of cloud based virtual workstations that were able to match the high-performance specs of the lab workstations on campus. Also provided was the use of Emmy Award Winning, Teradici PCoIP® technology for connectivity, which provided high performance remote connectivity to the virtual workstations at 4k resolution (30 frames per second).

Eclipse Tech also offered the ability to change the hardware specs of the virtual workstations at any time, which provided better control over the hourly run cost of each virtual workstation (lower specs cost less per hour when running).

Chapman University’s lab computers gave students access to top tier M&E software. Eclipse Tech worked with Chapman to create a custom image that had the following major software suites:

  • Autodesk Maya 2019
  • Autodesk Maya 2020
  • SideFX Houdini
  • Adobe Creative Cloud

In an effort to avoid additional licensing costs, Eclipse Tech engineers worked with Chapman University to give the virtual workstations access to the on-campus software licensing server. 

Eclipse Tech provided Dodge College with custom virtual workstation images and preinstalled software, allowing students to create new virtual workstations within a matter of minutes. No onsite training or setup was required.

Dodge College of Film and Media Arts Computer Lab © 2020

Students were provided free accounts on the Eclipse Tech web portal, where they were able to create a virtual workstation from a shared template. Eclipse Tech also offered students and technicians direct access to personal technical support. 

Eclipse Tech provided a billing system where all virtual workstation usage by students was billed back to a Chapman University account on the portal. Students did not have to worry about paying for individual usage.



The Eclipse Tech platform provided a quick and custom solution that addressed the University’s unique needs. Because the onboarding process for students was simple, and the product was easy to use, this made for a seamless transition to online classes. 

Students were able to continue work that they had previously started in the lab, now in the cloud, without delay or disruption. Students also had 24/7 access to the computing resources they needed from any remote location. 

By scaling workstations and virtual labs in the cloud, Eclipse Tech was able to offer Institutions flexibility for hybrid teaching, reduce hardware procuring and maintenance costs, and reduce the amount of work required by staff to maintain software.

Eclipse Tech devised a payment structure that met the terms set by the University, and also eliminated concerns over undetermined cloud computing costs. Eclipse tech offered a solution that not only defined pricing parameters, but also fit within the budget.

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